Privacy Policy
Effective Date: 19.11.2024
Quanty ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how Pluscode Sp. z o.o. ("Pluscode"), the legal owner of Quanty, collects, uses, discloses, and processes your personal data when you use our website, chatbot, and services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Introduction
Quanty is an AI-powered financial chatbot that helps users analyze and understand financial markets through advanced data analysis and predictive modeling. We use market data, web search capabilities, and Azure OpenAI large language models (LLMs) to provide answers to users.
2. Company Information
Pluscode Sp. z o.o.
- Registered Address: Kosowska 12 / 3, 60-464 Poznań, Poland
- KRS: 0000811470
- NIP: 7812002984
- REGON: 384741150
- Contact Emails: support@quanty.ai, contact@quanty.ai
3. Collection of Personal Data
3.1. Information You Provide Directly
- Identity and Contact Data: When you sign up for an account or contact us, we collect information such as your name, email address, and phone number.
- Payment Information: If you purchase a plan, we collect payment details necessary to process the transaction.
- Inputs and Outputs: We collect the queries you submit to Quanty ("Inputs") and the responses generated ("Outputs").
- Feedback: If you provide feedback or ratings, we collect this information to improve our Services.
- Communication Data: Any correspondence you send to us, including emails and messages.
3.2. Information Collected Automatically
- Technical Data: We automatically collect information about your device, browser type, IP address, time zone, and operating system.
- Usage Data: We collect information about how you interact with our Services, including pages viewed, features used, and time spent.
- Cookies and Similar Technologies: We use cookies to enhance user experience, analyze usage, and provide personalized content. For more details, see Section 10.
3.3. Information from Third Parties
- Third-Party Services: We may receive information about you from third-party services you use to connect with Quanty.
- Data Sources for Training: We train our AI models using data from publicly available sources, licensed datasets, and user-provided data.
4. Use of Personal Data
We use your personal data for the following purposes:
4.1. Providing and Improving Services
- To operate and maintain our Services.
- To process transactions and manage your account.
- To personalize user experience and provide tailored content.
- To analyze usage and improve our Services.
4.2. Communication
- To send administrative information, such as changes to terms and policies.
- To respond to inquiries, support requests, and feedback.
- To send promotional materials, if you have opted in.
4.3. Legal and Compliance
- To enforce our Terms of Service and Usage Policy.
- To comply with legal obligations and regulatory requirements.
- To prevent fraud, abuse, and illegal activities.
4.4. Data Processing and Training
- Inputs and Outputs: We do not use your Inputs or Outputs to train our AI models unless you have explicitly given consent.
- Anonymized Data: We may use aggregated or anonymized data for research and development.
5. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
- Contractual Necessity: Processing is necessary to provide the Services you have requested.
- Legitimate Interests: For improving our Services, preventing fraud, and ensuring security.
- Consent: For sending marketing communications and using data for training purposes, where you have given consent.
- Legal Obligation: To comply with applicable laws and regulations.
6. Disclosure of Personal Data
We may share your personal data in the following circumstances:
6.1. Service Providers
We engage third-party service providers to perform functions on our behalf, such as payment processing, data hosting, and customer support. These providers have access to personal data as necessary to perform their functions but are obligated not to disclose or use it for other purposes.
6.2. Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
6.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the involved parties.
6.4. With Your Consent
We may disclose your personal data for other purposes with your explicit consent.
7. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those of your country.
- Data Storage: Our databases are located in Europe to comply with GDPR.
- AI Models: Our AI models are hosted in the United States.
- Adequacy Decisions: We ensure adequate protection for international transfers as required by GDPR.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Account Information: Retained until you delete your account or request deletion.
- Transaction Data: Retained for the period required by tax and accounting laws.
- Communication Data: Retained as long as necessary to address your inquiries.
When personal data is no longer required, we will securely delete or anonymize it.
9. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Access: Request access to your personal data we hold.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing under certain circumstances.
- Data Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Withdraw consent at any time, where we rely on consent to process your data.
To exercise these rights, please contact us at support@quanty.ai.
10. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information.
10.1. Types of Cookies Used
- Essential Cookies: Necessary for the operation of the Services.
- Analytical Cookies: Help us understand how users interact with our Services.
- Functional Cookies: Remember your preferences and enhance user experience.
10.2. Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.
11. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Data Encryption: We use SSL/TLS protocols to encrypt data in transit.
- Access Controls: Restricted access to personal data on a need-to-know basis.
- Regular Audits: We conduct regular security assessments.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.
12. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us at support@quanty.ai.
13. Refund Policy
We offer a 14-day money-back guarantee if you are not satisfied with our Services. To request a refund, please contact our support team at support@quanty.ai. More details are available in our Terms of Service.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Effective Date."
We recommend reviewing this Privacy Policy periodically for any changes.
15. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@quanty.ai or contact@quanty.ai
- Address:
Pluscode Sp. z o.o.
Kosowska 12 / 3
60-464 Poznań
Poland
Pluscode Sp. z o.o.
- KRS: 0000811470
- NIP: 7812002984
- REGON: 384741150